Returns & ExchangesUpdated 6 months ago
ONLINE RETURN POLICY
- You have up to 14 days upon receiving the shipment to return items. Item (s) must be in new, unused condition with original tags attached, including the Origin Kicks tag which is present on all of the items we sell, once this tag has been removed we CAN NOT offer you a refund as it is no longer in sellable condition.
- Orders must be returned by mail only using a tracked shipping method
- Shipping Charges, Duties, and Taxes are non-refundable
- We do not accept returns or exchanges for items not purchased from www.originkicks.co.uk (All In-store purchases must be returned in one of our retail stores within 7 days for exchange or store credit only).
ONLINE RETURN INSTRUCTIONS
- Visit our Returns Portal HERE.
- Return Label Fee £5.00 (Will be deducted from your return).
- Frequent returns or unusual patterns/activity will be flagged in our system.
- If we notice that our return policy is being abused or we identify an unusual pattern/activity we may cancel or refuse current, or future order(s) and returns.
For more information Email us at [email protected].
IN-STORE RETURN POLICY
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