Origin Kicks logo
Origin Kicks logo

All articles

Click & CollectUpdated 7 days ago

Click & Collect Policy

Currently, we offer Click & Collect as the only purchasing option on our website.

  • Pickup Availability: All purchases made on our site are typically available for pickup within 6 working hours, provided our store is open.

  • Order Hold Period: We will hold your purchase for up to 14 days. If the order is not collected within this timeframe, we will automatically issue a refund unless you have contacted us via email or phone to make alternative arrangements.

  • In-Store Refund Policy: Our in-store refund policy applies to all Click & Collect orders. Please note that we do not offer refunds on any purchases once the product has left our store, you will only be entitled to store credit or an exchange. Customers are encouraged to try on and inspect their shoes before finalizing their acceptance.

Was this article helpful?
Yes
No